Frequently Asked Questions

Luxuriate Management is a results-driven sales and marketing firm headquartered in Charlotte, North Carolina. We specialize in representing AT&T in retail environments, creating dynamic customer experiences that merge technology with genuine human connection. Our services include retail sales, customer experience design, marketing strategy, leadership development, and team training. We are proud authorized representatives of AT&T, operating with the highest standards of professionalism and customer care.

Luxuriate Management is an authorized representative of AT&T — one of America's most trusted telecommunications companies. We act as brand ambassadors for AT&T in retail settings, ensuring that every customer interaction reflects AT&T's commitment to quality, innovation, and connectivity. Our partnership with AT&T allows us to offer customers the full range of AT&T's wireless, internet, and entertainment solutions.

Our headquarters are located at 205 Regency Executive Park Dr Suite 300, Charlotte, NC 28217. Charlotte is our home base, and we primarily serve the greater Charlotte metro area. If you'd like to connect with us, you can reach us by phone at (980) 272-7806, by email at info@luxuriatemanagement.com, or through the contact form on our website. We encourage you to follow us on Instagram and LinkedIn for the latest updates on our activities and opportunities.

We regularly have openings for Sales Representatives, Account Managers, Marketing Coordinators, Customer Experience Specialists, Team Leads, and more. Our growth-focused model means new opportunities are constantly emerging as our team expands. We encourage all interested candidates to submit an application and describe their skills and interests — we'll do our best to match you with the right opportunity. Check our Apply page for current openings and to submit your application.

Not necessarily. While relevant experience is always a plus, we hire primarily for attitude, drive, and character. We believe that the right person with the right mindset can be trained for success. Our comprehensive onboarding and training programs are designed to bring new team members up to speed quickly, regardless of their prior experience. If you're motivated, coachable, and genuinely interested in growing, we want to hear from you.

Our training process is comprehensive and hands-on. New team members go through a structured onboarding program that covers AT&T product knowledge, sales techniques, customer service excellence, company culture and values, and administrative systems. Beyond onboarding, we provide ongoing coaching, regular team meetings, and individual mentorship from experienced leaders. Training is not a one-time event at Luxuriate Management — it's a continuous part of your career journey with us.

Advancement at Luxuriate Management is performance-based, which means your growth is directly tied to your results and development — not seniority or favoritism. We have a clear career pathway that takes driven individuals from entry-level positions through team lead roles to management and beyond. Many of our current leaders started in entry-level positions and advanced through dedication and performance. We are genuinely committed to promoting from within.

Our compensation structure is performance-based, offering competitive earnings tied directly to your results. This means high performers have uncapped earning potential. Specific compensation details are discussed during the interview process and will vary based on the position and your experience level. For the most accurate and up-to-date compensation information, we encourage you to apply and speak directly with our team during the interview process.

Applying is simple. Visit our Apply Now page and complete the online application form. You'll be asked to provide your contact information, work history, relevant skills, and reasons for wanting to join our team. You can also upload your resume or CV (PDF, DOC, or DOCX format, max 5MB). Once submitted, our team will review your application and reach out to discuss next steps if there's a match.

Our interview process typically begins with a brief phone or video screening call to discuss your background and interest. If there's a strong mutual fit, you'll be invited for an in-person or virtual interview with members of our leadership team. This is a two-way conversation — we want to get to know you, and we want you to get to know us. We encourage you to ask questions, share your goals, and be yourself. We value authenticity and genuine interest over perfectly polished presentations.

We aim to move quickly because we know your time is valuable. Typically, our process from application to offer can take anywhere from one to three weeks, depending on the volume of applications and the specific role. After submitting your application, you can expect to hear from us within a few business days if your profile is a match. We strive to keep all candidates informed throughout the process and will let you know as soon as a decision has been made.

Yes, you're welcome to apply for multiple positions if you believe you're a good fit for more than one role. We recommend tailoring your application to highlight the skills and experiences most relevant to each specific position. During your application, please indicate which roles interest you most. Our team will review your profile holistically and match you with the opportunity that best suits your strengths and career goals.

As authorized AT&T representatives, we offer the full range of AT&T's consumer and business products and services. This includes wireless phone plans and devices, home internet services, AT&T TV and streaming options, business connectivity solutions, and accessory add-ons. Our trained sales professionals will help you find the right combination of services to meet your specific needs and budget. We take a consultative approach — understanding your needs before recommending any product.

You can reach us through multiple channels. Call us at (980) 272-7806, email us at info@luxuriatemanagement.com, or fill out the contact form on our Contact page. We also maintain an active presence on social media (Instagram, Facebook, LinkedIn) where you can message us directly. We strive to respond to all inquiries within one business day.

Luxuriate Management primarily serves the greater Charlotte, North Carolina metropolitan area. Our team is active throughout the Charlotte region, including surrounding communities. As we continue to grow, our service area expands accordingly. If you're unsure whether we serve your specific area, please don't hesitate to contact us — we're happy to discuss how we might be able to help you access AT&T's services.